Who this is for
Consumers, homebuyers, and businesses facing a consumer complaint.
What we handle
- Deficiency in service
- Defective goods
- Unfair trade practices
- Real estate and builder disputes before Consumer Commissions
- Defense of complaints filed against businesses
How the work runs
- Understand the matterWe review your documents and the facts, and ask what outcome you need.
- Advise on optionsWe explain the remedies available, the forum that hears the matter, and the likely steps.
- Prepare and fileWe draft the notice, complaint, petition or reply and file it before the right forum.
- Appear and follow throughWe appear at hearings and, once an order is made, advise on the next step.
Questions
Which Consumer Commission do I approach?
It depends on the value of the goods or services and the consideration paid, and on where the opposite party or the complainant is located. We confirm the correct forum before filing.
Forums
- District Consumer Disputes Redressal Commissions
- State Consumer Disputes Redressal Commission
- National Consumer Disputes Redressal Commission
Governing laws
- Consumer Protection Act, 2019
Law stated as at 20 September 2026